Terms of Service
Effective Date: May 17 2026 Last Updated: May 17 2026
Acceptance of Terms
These Terms of Service ("Terms") govern your use of the Neighborly Events website (neighborlyevents.com) and any services provided by Neighborly Events ("we," "us," "our," or the "Company"). By accessing the website, submitting an inquiry, or engaging us for services, you ("Client" or "you") agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
About Neighborly Events
Neighborly Events is a New York–based event planning company offering services to residential buildings, businesses, and private clients. Our services include event planning, day-of coordination, photo booth rental, and event space rental, as further described on our website.
Services
A general description of our services is available on our website. Specific scope, deliverables, pricing, and terms for any engagement will be set forth in a separate written Service Agreement signed by both parties for that event or engagement (the "Service Agreement"). In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement controls.
Inquiries, Proposals, and Service Agreements
Submitting an inquiry through our website does not create a binding agreement or guarantee availability. A booking is only confirmed when (a) both parties have signed a Service Agreement and (b) the required deposit has been received.
Deposits and Payment
Deposit: A non-refundable deposit of 50% of the total contracted fee is required to reserve your date.
Final Payment: The remaining balance is due 30 days before the event date, unless otherwise stated in the Service Agreement.
Accepted Payment Methods: bank transfer, credit card via invoice.
Late Payments: Payments not received by the due date may incur a late fee of 10% per month and may result in suspension or cancellation of services without refund of amounts already paid.
Additional Charges: Any services, vendors, or items added after the Service Agreement is signed will be invoiced separately and must be paid in accordance with the timeline above.
Cancellations, Rescheduling, and Refunds
Client Cancellation
Cancellations more than 7 days before the event: deposit is forfeited; any additional payments made are refundable, less third-party costs already incurred.
Cancellations between 3-7 days before the event: 50% of the total contracted fee is owed.
Cancellations within 3 days of the event: the full contracted fee is owed.
Rescheduling
We will make reasonable efforts to accommodate one (1) reschedule request subject to availability and any additional fees imposed by third-party vendors. Rescheduling requests must be submitted in writing at least 3 days before the original event date.
Refunds
Deposits are non-refundable. Third-party vendor costs are subject to each vendor's own refund and cancellation policies.
Force Majeure
Neither party will be liable for failure or delay in performing obligations under a Service Agreement due to events beyond reasonable control, including but not limited to acts of God, severe weather, fire, flood, pandemic, government order, labor disruption, utility failure, or venue closure. In such cases, the parties will work in good faith to reschedule the event. Any non-recoverable costs already incurred (including third-party vendor deposits) remain the Client's responsibility.
Client Responsibilities
The Client agrees to:
Provide accurate and complete information about the event, venue, and guest count.
Obtain any necessary permits, permissions, or insurance for the event venue.
Comply with all applicable laws and venue rules.
Be responsible for the conduct of guests and attendees at the event.
Notify us promptly of any changes that may affect planning, logistics, or scope.
The Client acknowledges that incomplete or inaccurate information may impact our ability to deliver services and is not grounds for refund.
Vendors and Third Parties
We may recommend, coordinate with, or contract on behalf of the Client with third-party vendors (e.g., caterers, florists, AV providers, entertainment). Such vendors are independent contractors, not employees or agents of Neighborly Events. We are not responsible for the acts, omissions, quality of work, or breach of contract by any third-party vendor, though we will use commercially reasonable efforts to coordinate them in accordance with the Service Agreement.
Where vendors are contracted directly between the Client and the vendor, the Client is solely responsible for payment and contractual obligations to that vendor.
Photo Booth Rental Terms
If the Client engages our Photo Booth Rental service:
The Client is responsible for providing a safe, level setup area with reliable access to a standard power outlet within 5 feet of the booth.
The Client agrees to be financially responsible for any damage to the booth, equipment, or props caused by guests or attendees, normal wear and tear excluded.
The Client and event attendees grant Neighborly Events a non-exclusive, royalty-free right to use photo booth images for portfolio, marketing, and social media purposes, unless the Client opts out in writing in advance.
Photo booth operating time begins at the contracted start time, regardless of guest arrival or readiness.
Event Space Rental Terms
If the Client engages our Event Space rental:
Maximum occupancy and house rules will be provided in the Service Agreement and must be strictly observed.
A separate refundable damage deposit of $500 may be required and will be returned within 14 days of the event, less any costs for damage, excessive cleaning, or rule violations.
The Client is responsible for all setup, breakdown, and cleanup activities occurring within the booked time window. Additional time will be billed at $100 per hour or partial hour.
Smoking, open flames, confetti, and glitter are not permitted unless pre-approved in writing.
Intellectual Property
All content on the Neighborly Events website — including text, graphics, logos, photographs, and event designs — is the property of Neighborly Events or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written permission.
Event concepts, designs, run-of-show documents, and other planning materials created by Neighborly Events remain our intellectual property. The Client receives a non-exclusive license to use these materials for the contracted event only.
Use of Event Images and Likeness
Neighborly Events may photograph events for portfolio, marketing, and social media use. The Client agrees to inform guests that photography may occur and grants us a non-exclusive, royalty-free right to use such images for these purposes. If the Client requires that images not be used publicly, this must be stated in writing in the Service Agreement.
Limitation of Liability
To the maximum extent permitted by law:
Neighborly Events' total liability arising out of or related to any Service Agreement is limited to the total fees actually paid by the Client to Neighborly Events for the specific event giving rise to the claim.
We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or loss of goodwill.
We are not liable for personal injury, property damage, or other losses caused by guests, attendees, third-party vendors, venues, or circumstances outside our reasonable control.
Indemnification
The Client agrees to indemnify, defend, and hold harmless Neighborly Events, its founder, employees, and contractors from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) the Client's breach of these Terms or a Service Agreement; (b) the conduct of the Client, its guests, attendees, or invitees; or (c) any third-party claims related to the event.
Privacy
Information you provide through the website or in connection with our services is handled in accordance with our Privacy Policy, available at the policy page.
Governing Law and Dispute Resolution
These Terms and any Service Agreement are governed by the laws of the State of New York, without regard to conflict-of-law principles. The parties agree that any dispute arising out of or related to these Terms or a Service Agreement will be resolved exclusively in the state or federal courts located in Queens County, New York, and the parties consent to personal jurisdiction in those courts.
The parties may, by mutual written agreement, submit any dispute to mediation or arbitration before pursuing litigation.
Modifications to These Terms
We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the website or our services after changes are posted constitutes acceptance of the updated Terms. Material changes affecting existing Service Agreements will be communicated directly to the Client.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with any signed Service Agreement, constitute the entire agreement between the Client and Neighborly Events with respect to the subject matter and supersede all prior discussions, proposals, or agreements.
Contact
Questions about these Terms can be sent to:
theneighborlyevents@gmail.com
125-04 84th road
Kew Gardens
Queens NY, 11415